Plans and billing

Pioneer


Price	$150 per month
People included	5
Each extra person	$25 per month
AI	Included. See included AI.
Price lock	Your price and plan features stay the same for as long as your subscription stays active without a break.
Available until	31 March 2027
Commitment	None. Cancel anytime.

Pioneers also get a say in the roadmap.

Pioneer includes every capability in Iron Octopus, including changing rules for the workspace and each project, customizable architecture, workspace SSO and priority support. Your plan details, emailed when you subscribe, list everything included.

If you cancel and rejoin later, you choose from the plans available then. The Pioneer lock doesn’t carry over.

How billing works

Billed in advance, monthly, and renews automatically until you cancel. Prices don’t include applicable taxes.

Payments are handled by Stripe. Iron Octopus never sees or stores your full card number.

Extra people are charged pro rata for the rest of the billing period from the day you add them.

AI is included. Overage beyond your allowance is only charged if the workspace Owner authorizes it, up to a monthly limit. See included AI.

Manage billing

Only the workspace Owner can change billing. Go to Workspace settings › Billing. The page shows your plan and Included capabilities. Plan terms are pinned to the version you purchased.

To	Do
Add or remove paid seats	Under Seats, set Additional seats, then click Update paid seats.
Update your card, or see invoices	Click Manage subscription › Payment method and invoices. This opens Stripe’s secure billing portal.
Cancel	Click Cancel at period end. Your subscription runs to the end of the period you’ve paid for, then stops. Partial periods aren’t refunded.
Undo a cancellation	Click Resume subscription before the period ends. Your Pioneer lock continues.

You see	What to do
No paid subscription is attached to this workspace.	Subscribe, or contact support if you’ve already paid.
Billing portal could not be opened	Try again. If it keeps failing, contact support.
Seat quantity could not be updated	Check you’re the Owner, then try again.

You see

What to do

No paid subscription is attached to this workspace.

Subscribe, or contact support if you’ve already paid.

Billing portal could not be opened

Try again. If it keeps failing, contact support.

Seat quantity could not be updated

Check you’re the Owner, then try again.

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Reference

Pioneer

How billing works

Manage billing

If a payment fails

If something goes wrong

​Pioneer

​How billing works

​Manage billing

​If a payment fails

​If something goes wrong

Pioneer

How billing works

Manage billing

If a payment fails

If something goes wrong